Shipping policy

Shipping Costs and Delivery

We offer free standard shipping on orders within the contiguous United States, with no minimum purchase required.

Available shipping methods, costs, and destination restrictions will be displayed at checkout.

Once an order ships, customers will receive an email with tracking information. Delivery times begin after the carrier receives the package and are estimates, not guarantees.

Address Confirmation

Before fulfilling an order, we may contact customers to confirm their shipping address.

To request an address change, contact us at firepit@slinkystove.com before the order is shipped. Once a package has been transferred to the carrier, address changes or rerouting cannot be guaranteed.

Delays, Lost Packages, and Damage

Slinky Stove is not responsible for carrier delays, weather disruptions, customs delays, or packages delivered to an incorrectly provided address. If your package appears lost or arrives damaged, please contact firepit@slinkystove.com as soon as possible with your order number and photographs of any damage so we can assist you.